Privacy Policy for FluentWay
FluentWay is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit and interact with our website. By using the FluentWay website, you agree to the terms outlined in this policy. Please read carefully to understand how your data is handled and protected.
Who We Are
FluentWay, the owner of this website, acts as the data controller of your personal information. We take the protection of your personal data seriously and are committed to ensuring its confidentiality and security.
Personal Data We Collect
When you visit the FluentWay website, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and some cookies installed on your device. As you browse the site, we also gather information about the pages or products you view, the websites or search terms that led you to our site, and how you interact with it. This is referred to as “Device Information.”
In addition to Device Information, we may collect personal data that you provide directly, such as your name, email, address, and payment information when you register or purchase a course. This data helps us fulfill our agreements and provide the services you’ve requested.
Why We Collect Your Data
Our priority is to maintain the security of your personal information while providing the best service possible. We collect data for the following reasons:
To improve and maintain our website’s functionality.
To identify and prevent potential cases of abuse or fraud.
To offer customer support and enhance your experience on our platform.
To process payments and fulfill the services you’ve signed up for (e.g., course access, certifications).
Statistical data collected automatically is used solely for internal purposes and does not identify individual users.
How We Use Your Personal Data
You can browse our website without providing any personal details. However, if you wish to access certain features (such as receiving our newsletter, downloading course materials, or contacting us), you may need to provide personal information like your email, name, and payment details. If you choose not to provide this data, you may not be able to take full advantage of our website's services.
Your Rights
As a European resident or otherwise, you have the following rights regarding your personal data:
Right to be informed: You have the right to know what data we collect and why.
Right of access: You can request to view the personal data we hold about you.
Right to rectification: If your personal data is incorrect or incomplete, you can request corrections.
Right to erasure: You may request that we delete your data under certain circumstances.
Right to restrict processing: You can request limited use of your data.
Right to data portability: You can request that your data be transferred to another provider.
Right to object: You may object to the processing of your personal data in certain situations.
Rights related to automated decision-making and profiling: You have the right not to be subject to a decision based solely on automated processes.
To exercise any of these rights, please contact us at customerservice@fluentway.online.
If you are a European resident, note that your data may be processed to fulfill contracts (for example, course purchases), or for other legitimate business interests. Be aware that your data might be transferred outside Europe, including to the United States and Canada.
Links to Other Websites
FluentWay may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any website that collects personal data when you leave our site.
Data Security
We implement strong administrative, technical, and physical safeguards to protect your personal data against unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or wireless network is 100% secure.
Legal Disclosure
We may disclose your personal data if required by law or in response to valid legal processes, such as subpoenas. Additionally, we may disclose information when we believe it is necessary to protect our rights, ensure your safety, or comply with legal obligations.
Refund Policy and Cryptocurrency Payments
As FluentWay uses cryptocurrency (Bitcoin, Ethereum, and USDT) as our exclusive payment method, we prioritize fast, secure transactions. If you are eligible for a refund, please note that refunds will be processed within 3 to 6 months after the request, and will be returned in the cryptocurrency originally used for the payment, minus any transaction fees.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at customerservice@fluentway.online.
By using FluentWay’s website, you acknowledge and agree to this Privacy Policy.
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